WHY CHOOSE US?Professional & EthicalOur therapists are experienced, qualified and registered with their mandated professional organisations (Australian Health Practitioner Regulation Agency, Psychologists Registration Board, Australian Association of Social Workers and Australian Hypnotherapists Association).
Each therapist is required to abide by the strictest ethical standards of client care at all times, keep up to date with professional learning and development guidelines and seek out regular professional supervision. Our team is extensively trained and experienced in providing a variety of therapies and are committed to furthering their knowledge through training, research and ongoing learning. |
Excellent Service |
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We have a friendly and supportive client services team who will look after you from start to finish. From the moment you make contact with us, we will help you feel safe and welcome. We will ensure that your intake process is as smooth as possible and you can expect kindness, respect and confidentiality.
We are focused on quality outcomes, effective treatment and YOUR goals and actively encourage feedback via our client feedback surveys to help us improve. |
Client-Therapist MatchingWe have a variety of clinicians working at the practice, each with their own clinical expertise, skillset and areas of special interest. We will gather relevant information prior to booking so we can find the best match for you. All information is confidential and only ever used for your clinical purposes. If you ever feel that the match may not be right, we are always open to changing your therapist and encourage our clients to communicate with us should an issue arise.
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Welcoming & Comfortable roomsOur Clinic is bright, modern & comfortable with a variety of seating to suit. We are on the ground floor and have ample underground parking with easy access to the practice and clean bathroom facilities. You are welcome to help yourself to the water and tea is available upon arrival. Our friendly reception team will help make you feel comfortable and are happy to help. We play soothing music and you are welcome to arrive early and take your time to settle in away from the hustle and bustle of the outside.
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Flexible Appointment Times & Booking OptionsWe offer flexible appointments Monday through Friday, with availability in the morning, midday, afternoon, and evening. Our services include individual and group therapy, online assessments, and a choice of Telehealth or In-person sessions.
Booking options are flexible, allowing you to schedule appointments online, via email, text, or phone. |
Easy Payment & Rebate ProcessingWe have EFTPOS facilities & Accept Cash. We can process Medicare rebates on the spot (with a current medicare plan) and rebates are deposited directly to your account. No Fuss.
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Rebates AvailableMental health care plan:
With a current Mental Health Care Plan from a GP you will receive the following rebates for up to 10 psychology appointments per calendar year (40 with an eating disorder treatment plan).
Health Insurance: Depending on your level of health Insurance, you may be entitled to a rebate for psychology or hypnotherapy services (check with your health fund). Additional Rebate Options (with relevant referrals): TAC NDIS Workcare DVA Victims of Crime Assistance Tribunal Employee Assistance Program (variable) Australian Football League |
Referrals Accepted From:Medicare
TAC NDIS Workcare DVA Employee Assistance Program Australian Football League Victims of Crime |
Self-referrals acceptedWe accept self-referrals, so you can call and make an appointment directly without needing a GP referral, provided our services match your needs.
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Systems & Processes to Assist YouWe have streamlined our systems and processes to make booking, scheduling, and managing appointments as easy as possible for our clients. Our online booking platform allows for convenient appointment scheduling, while our online patient intake forms simplify the registration process. Clients receive reminder emails and text messages to ensure they never miss an appointment. On-site Medicare rebate processing and automatic credit card payment facilities further enhance the efficiency and ease of your experience with us.
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You Don't Have To Do It AloneLet one of our therapists guide you
in the right direction. |